TERMS AND CONDITIONS
Firstly, thanks for supporting Moonshine Vintage. The photos on our website are as close as possible representation of the actual garments and colors. Please note because we are a vintage clothing label, items may have slight imperfections due to age and wear. So please make your selection carefully and contact us if you have any questions regarding the item.
All Shipments are sent from Utrecht (The Netherlands) via DPD. You will receive a confirmation email of your order and a second email with a tracking number once your order has been processed. Your package can be tracked via the DPD website. We try to process and ship all orders within 4 working days.
TAX & DUTY
When ordering abroad, the customer is responsible for any local taxes and import duties.
Vintage items are final sale. Items only can be returned in exchange for a voucher with the value of the purchase amount. The voucher has an expiration date of one year and can be used on the MOONSHINE webshop. Customer is responsible for shipping costs. We do not offer refunds for items bought on sale.
You must register your return by e-mail within 3 working days after you have received the order.
The garments must not be worn and kept in a smoke and hair-free environment. They must be returned in the original packaging to: Moonshine Vintage - Staalstraat 56 - 3572RK - Utrecht. Make sure that the shipment is franked, otherwise we can not accept it. Always accompany the return package with a note on which your name, address and order number.
It is forbidden to copy, publish, reproduce or otherwise use text or visual material from Moonshine Vintage without permission. In case of violation we will have to take legal action.
Your privacy is of great importance to Moonshine Vintage. We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do at the www.moonshinevintage.nl service with information that we learn about you. If you have questions or want to know exactly what information we collect about you, please contact Moonshine Vintage.
With the contact form you can ask us questions or make requests. For this we use your e-mail address, telephone number and name and address details. We do this on the basis of your consent. We keep this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information in subsequent questions.
When you purchase something from our shop, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.When you browse our shop, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We will not, under any circumstances, provide your personal data to other companies or institutions, except if this is necessary for our service or if we are legally obliged to do so (for example, if the police require this if there is a suspicion of a crime).
Cookies are used on the website to improve your browsing experience. In addition to use for statistical purposes, cookies identifies your computer and allows the website to recall your personal settings. Your browser can be set to send a notification when a cookie is activated. This allows you to deny use of this cookie or to delete the cookie at the end of your visit. The webshop cannot be accessed if cookies are disabled.
Company name: Moonshine Vintage
Contact person: Lina Hamer
Chamber of Commerce Amsterdam: 69763933
VAT number: NL214136437B01
Account number: NL51 KNAB 0258 6019 57